Plum Serviced Apartments Carlton - Melbourne

Good price - was upgraded - close to centre of Melb and to Lygon St.

location, price

No servicing of rooms over weekend so we were stuck with the same towels from Friday through to Monday when we checked out. Should have provided more towels if that is their policy or washing facilities in the serviced rooms

the location is good, the room is tidy and clean

it was really noise at midnight when it was clearing the rubbish on the street

It was very close to the hospital where my husband had surgery.

It was cheap but good quality and close to lygon street with easy access to the city

The staff members I met were responsive, capable and professional in attitude (front desk and cleaner). Good access to trams and close to the city, Melbourne Uni and Lygon Street eateries.

Cleanliness not top notch on arrival. Studio apartment I had felt more like a motel room. No security screens on windows, and a rooftop just below meant I didn't feel happy leaving the windows open for air flow, even with a few strands of barbed wire on the rooftop. Uncomfortable lounge, collapsing ironing board, needed to ask for connection wires for DVD... - just didn't feel like value for money. Like some sort of temporary student digs. The one bedroom apartments didn't look bad, at a glance.

pillows were very poor/ had little sleep.

good location.

very bad bed,we both could not sleep that well

Great staff! Close to city amenities, had a great stay would definitely stay again

Bigger coffee cups would be good! And shower gel rather than soap

Secure, quiet and close to shopping and transport.

Couch not very comfortable and no tv program. Dvd player but no DVD's to hire/use. Was a bit stuffy at times.

1. Booking price listed vat not gst. 2. Charge of 1.5% for use of Mastercard credit card -ripoff not mentioned elsewhere

Location, clean, relatively cooperative staff, close to tram.

Very basic, no internet, the bad smell, no signs at door.

The Location was great. Staff friendly.

The beds were incredibly hard. I'm talking stone age hard. Walls were thin and listening to your neighbours talking at 3am is not ideal.

Everything worked eg. Tv, air conditioner, and we were-allowed to book in way before 2pm with an upgrade as well. Nice and quiet too.

Its good points were the new bathroom, the cleanliness of the bedlinen, and the street level security

We stayed at the Southbank property previously, and enjoyed the time there. However,the quality of the Swanston st property is very much inferior. The size of the room was similar to a backpackers property. The noise from the trams was incredible, until the late hours of the night. The furniture quality in the living area was at the cheaper end. There was advertised a set top box but there was none. The secuirty was good at the street level, but the room door lock setup was not up to standard. This property was over priced for the overall shabbiness.